UPDATE: a wastewater rate increase was approved by City Council and goes into effect on October 1, 2024.

• Wastewater monthly charges effective October 1, 2024
• Frequently asked questions about wastewater fees

Residential Billing 

Paperless billing

PLEASE NOTE: all new customers will be automatically signed up for paperless billing. If you prefer to receive a paper copy of your bill, please create an account with Xpress Bill Pay and turn off paperless billing. 

Pay online

You can create an account on Xpress Bill Pay or login as a guest. Your payment options through Xpress are credit card, debit card, or electronic funds transfer. You will need your account number to make payment, please feel free to contact us if you are unable to find your account number on your paper bill.

Pay By Text

You can now pay your wastewater bill by responding to a text notification.  Follow the steps in the instructions below.  There is no additional fee for paying by text. 

Pay By Text Instructions

Mobile App

Pay your wastewater bill using the Xpress Bill Pay mobile app. FREE download available for both IOS and Android devices, where apps are purchased. Go to the App Store or Google Play Store and search "Xpress Bill Pay" to download the free app to your device, or scan this QR code.

You can make one-time online payments or automatic monthly payments and sign up for e-notifications. New accounts must wait for the first billing cycle paper statement before setting up online service.

Information on setting up automatic payments

Pay in person at Sedona City Hall, or by mail

In Person-
          Financial Services Department
          102 Roadrunner Dr.
          Sedona, AZ 86336

By Mail -
          City of Sedona Utilities
          P.O. Box 580
          Pleasant Grove, UT 84062-0580

The Financial Services Department is located at the northeast corner of the City Hall complex in the same building as the Human Resources Department. We are staffed Monday through Thursday 7 a.m. to 6 p.m. except holidays. A payment drop box is available by the east parking lot near our building.

Restaurants and Hotels

In May 2014 the Sedona City Council approved changes to the wastewater rate structure. Customers classified as Hotels, Resorts or Restaurants have the option to change the method in which their bill is calculated. For sewer charges billed after July 1, 2014, customers classified strictly as restaurants may elect either water usage-based or square footage rates, instead of per seat-based rates. As of July 1, 2015, restaurant customers were no longer permitted to use the seat-based rate and must use square footage rates or the water usage-based rate to calculate their sewer bill. Customers classified as Hotel or Resort may elect water usage-based rates instead of per room or unit based calculations.

If you elect to change the way your wastewater bill is calculated, please complete the appropriate form below. In order to elect a water usage-based rate, the premises must be served by a separately billed and unshared water meter or meters and your water provider must be able to produce at least 12 months of water usage history (measured from January 1, 2014 to December 31, 2014) for the establishment.

Hotel & Resort alternate billing form

Restaurant alternative billing request form